GRIDCUE

Support

For account access, schedule, setup, or companion help, email support@gridcue.to.

Help us help you

Include the GridCue version, your platform, what you expected, what happened, and the correlation ID if one appears. For companion issues, include whether Windows is using a Private network and the step where pairing or installation stopped.

Keep secrets out of email

Never send your password, access or refresh tokens, verification links, pairing secrets, setup files, or private telemetry. GridCue support will never ask for them.

Account access

Use GridCue on the web to sign in or request a password reset. If you cannot access the account and need deletion help, write from the account email address; do not include a password or token.